Our cancellations and missed appointments are way down. Patients are so happy to be able to pull right up and get in to the doctors
— Operations Manager, Medical Center

Customer Service Shouldn’t Start With the Appointment Check In…

Ever late to an appointment because you couldn’t find a spot? Or drop someone off at the entrance and you had to park forty miles away? Us too.

Reputations matter, and we all know the locations where parking is going to be an issue. Does your facility have a parking issue? Are there not enough spaces? Do your patients have to walk a long distance to see their doctor?

By offering valet parking at your Medical Facility, your guests can make their appointments on time and their visitors will actually be able to see them during visiting hours. Gone are the days of driving around, hunting for a parking space. Our polite, helpful and professional attendants will greet every guest with a warm smile a helping hand.

 

What Can MB&L Do For You?

  • Increase customer service

  • Increase parking capacity

  • Decrease missed appointments

  • Increase the amount of patients seen

What Other Services does MB&L offer?

  • Curbside delivery of vehicles to any location on site

  • Directional assistance

  • Guest satisfaction surveys and marketing

  • Wheelchair assistance